Online Course Terms and Conditions Template (Australia)

$440.00

Delivering an online course or group program comes with incredible potential — but also real legal responsibilities. Clear boundaries around access, refunds, behaviour, coaching calls and intellectual property are essential if you want to run your program smoothly and protect your content.

These Online Course Terms & Conditions are professionally drafted by an Australian lawyer and designed for course creators, coaches, educators and small business owners who offer digital learning experiences of any kind.

Whether you run a self-paced course, a live group program, a hybrid model, a membership or a one-off workshop, this template outlines exactly what students can expect and what’s required of them , so you’re covered from enrolment to completion.

Online Course Terms & Conditions Template

Who this is for

This template is for course creators, educators, coaches and online business owners delivering digital programs in Australia.
It’s ideal if you offer:

✔️ Online courses
✔️ Group programs
✔️ Evergreen or self-paced programs
✔️ Memberships
✔️ Workshops or blended learning experiences

If you run any kind of online learning experience, this agreement ensures students understand exactly what they’re purchasing, how access works, and what your boundaries are as the provider.

Why you’ll love this template

Creating and running an online program is exciting — but misunderstandings over access, refunds, coaching calls or program outcomes can derail the experience. This agreement helps prevent those issues by:

✔️ Setting clear expectations around program inclusions and access periods
✔️ Protecting your intellectual property (videos, modules, workbooks, templates + more)
✔️ Clarifying refund rules, payment plans and Australian Consumer Law obligations
✔️ Outlining behaviour standards for group calls and online communities
✔️ Creating healthy boundaries around coaching, confidentiality and participation
✔️ Reducing disputes, confusion and “I didn’t know that” moments

This template keeps the experience smooth, respectful and structured — for both you and your students.

What’s inside the agreement

Program Access & Delivery

✔️ Delivery format: live, pre-recorded or hybrid
✔️ Access periods, expiry dates and evergreen models
✔️ Student licence rights (and limits)
✔️ Use of third-party platforms (Kajabi, FB groups, Zoom etc.)

Payments & Refunds

✔️ Upfront payments + payment plan options
✔️ Third-party processor terms
✔️ A clear, legally compliant refund policy
✔️ How consumer guarantees apply to online courses

Intellectual Property Protection

✔️ Your ownership of all course materials
✔️ Restrictions on copying, distributing or sharing content
✔️ Protection against competitor misuse

Coaching & Community Participation

(If applicable to your program)
✔️ Behaviour guidelines for calls + community spaces
✔️ Confidentiality obligations
✔️ Rules around recordings, replays + rescheduling

Student Responsibilities

✔️ Tech and internet access requirements
✔️ Prohibited conduct (harassment, recording sessions, etc.)
✔️ Following your course structure and processes

Liability, Disclaimers & Governing Law

✔️ Limitations of liability
✔️ No-guarantee or specific-outcome clauses
✔️ Entire agreement + governing law terms

Format and ease of use

You’ll receive an editable Microsoft Word document with simple red prompts guiding you through each customisation step.
Clear, practical and designed for Australian course creators.

How to Use This Agreement

Complete the red-text Summary of Details;
Add in your program-specific inclusions, access period and delivery details;
Convert all red text to black and delete the instruction and cover pages;
Upload the finalised terms to your checkout page, course platform or registration flow so students must accept the Terms before enrolling in your program.

What Happens When You Download

After purchase, you’ll receive instant access to your editable Microsoft Word document.

➤ Save the file (your download link expires after 24 hours)
➤ Customise using the red prompts
➤ Keep it on file and reuse for future projects (with updates as needed)

Need a second set of eyes?

This template is designed for general use by Australian course creators, coaches and online educators — but every program is different. If you're unsure how to customise it or want guidance on specific clauses, we offer:

60-minute legal sessions for $440 (incl. GST) — a walkthrough of your Terms where we tailor the document to your program, clarify your refund and access rules, and answer any “is this normal?” questions;
Custom contracts from $990 (incl. GST) — bespoke Terms & Conditions drafted specifically for your course, membership or group program.

Email hello@janjuclegal.com.au to book or learn more.

A Note Before You Download

This template provides general legal information for Australian graphic designers working directly with clients. If your projects involve subcontractors, unusual licensing terms, or more complex arrangements, we recommend getting tailored legal advice.

Legal Disclaimer

By purchasing, downloading, and customising this template, you acknowledge that Jan Juc Legal is not acting as your lawyer in relation to this matter and has not provided you with legal advice. This template is provided as legal information only and does not substitute for professional legal advice. While it has been prepared by a qualified lawyer, it may not suit your specific circumstances. We recommend that you seek professional legal advice if you’re unsure whether this document meets your needs.

All copyright in this document belongs exclusively to Jan Juc Legal. You are granted a single-use, non-exclusive, royalty-free, revocable licence to use this document for your own business or personal use. This template must not be copied, shared, sold, republished, or reproduced in whole or in part for commercial purposes or in any way that competes with Jan Juc Legal.